Customer Reviews — Los Angeles CA
G 4.9★ from 28 real reviews on Google and Yelp.
Your ZIPs land on Carmen’s desk at the Burbank office — reviewed personally, no broker handoff, used only to price your LA local move.
Pro Express Moving holds a 4.9-star average across 28 verified reviews, each left by a customer whose move we actually drove. The 28 write-ups render below this section. Here is how they break down and what people bring up most.
Verified means the reviewer’s job matched an invoice in our system. We do not buy reviews and we do not quietly bury the critical ones.
Reviews by move type
Most feedback comes from in-town jobs, with a steady share from longer hauls and specialty work.
| Move type | Reviews | Average |
|---|---|---|
| Local (LA metro) | 16 | 4.9 |
| Long-distance | 6 | 4.8 |
| Commercial & set-strike | 4 | 5.0 |
| Piano & specialty | 2 | 5.0 |
Star breakdown
Nearly every job lands at five stars, and the two that did not are still on the page.
| Rating | Count |
|---|---|
| 5 stars | 26 |
| 4 stars | 1 |
| 3 stars | 1 |
The one three-star note flagged a late start on a rainy December morning. Andre replied under it, owned the delay, and credited the customer an hour. We would rather leave that exchange visible than scrub it.
What customers repeat
Three themes surface again and again in the write-ups.
- On-time arrival: crews hit the booked window, even on early Hollywood Hills starts.
- No damage: blanket-wrap and shrink before anything leaves the room.
- Andre answers: the owner picks up the phone, before and after the job.
Feedback tends to cluster around month-end, when most LA leases turn over, and around specialty jobs other companies pass on. Piano owners single out our piano movers, and studios book us back for set-strike work. Read the full set below, then start your own free quote or see how Pro Express Moving runs.
“Antonio and Ace were professional, knowledgeable and very helpful. Thank you for them .”
“Zeke and Josh were amazing! They made my move so easy and stress free! 10/10 and would recommend to everyone!”
“Michael Youngblood and Chance F. Were incredible! They took all the stress out of moving, and were incredibly professional and efficient!”
“Great team. Fast and affordable 👌 10/10”
“Charlie Curtis and Art. Moved a 500lb air hockey table downstairs.”
“Bryant and Gustavo were great! Very careful with our items. Very fast and efficient moving! I really recommend them!”
“AJ and Raphael were great movers. Professional, meticulous with our belongings and fast! Highly recommend….”
“Corey and Duy did an awesome job loading up my 3 story townhome today! It was no easy feat and they were great.”
“Cam, Jaden, Jonah, and Nate they’re outstanding job for us today. We appreciate their effort”
“Cameron, Jaden, Jonah and Nate - they were AMAZING! So professional and thorough. Took good care of all the items and were so sweet!”
“Excellent service. Great group of guys. Thank you Rusty and team.”
“This company exceeded my expectations! The team was punctual, efficient, and friendly. Moving is usually a nightmare, but they made it a breeze. Highly recommend!”
“Quick and easy. The movers were quite thoughtful and courteous. Would definitely use again”
“Great job, efficient and polite. Jack and Connor”
“Tim and Will were the best movers I’ve ever had they were incredible both from a stance of work ethic as well as professional and personal courtesy. They clearly epitomize the expected culture and ethic of falcon moving and would expect they serve as the standard for all other employees to follow.”
“Jamal and Jay were so helpful. They are the best!”
“Jeff and Jason were great, they were super fast and friendly. They did a great job and we will definitely be recommending.”
“Great movers who work fast and protect every part of furniture at a great price.”
“The movers showed up on time, kept everything secure and knew what needed to happen at each phase.”
“Jason and Christopher crushed it! Very fast and efficient and professional! Shaved nearly two hours off the initial estimated time by working smarter AND harder. Would recommend.”
“Jason and Christopher ended up finishing under estimate and took care of the move quickly and efficiently - no issues here.”
“Chris, Johnny and Juan crashed it today. Literally did the job of 4 guys! Highly recommend Pro Express Moving and this team”
“Ben and demarco did a great good moving my friend a few weeks ago.”
“Eden’s Moving Services made our office move from Aurora to Los Angeles an absolute breeze. They worked quickly but carefully, ensuring all our sensitive equipment and furniture were transported without a scratch. Highly recommend for business relocations.”
“We moved from Littleton to Los Angeles with Eden’s, and they were great. Alex and Erik handled all our antiques with extra care. I would absolutely recommend Eden’s for anyone in Littleton or Los Angeles.”
“Very efficient in moving and hauling junk away! Damian and Daniel were very good! Affordable too!”
“Dairel, Frank and Sean did absolutely amazing. Fast, effecient and incredibly friendly. They went out of their way to make sure everything was protected and clean and made the entire experience excellent. Exceeded our expectations!”
“These guys are awesome! They had all my belongings paded and wrapped very neatly. They also were very careful with my newly painted walls not a smudge on anything! Very very time efficient! Thank you black hawk highly recommend to anyone moving!”
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Andre pulls the calendar against the SoCal hitch-shifts and writes the binding figure on Hollywood Way letterhead, and the reply lands in your inbox — bilingual EN loads inside an hour, ES paperwork within two. No deposit, no chase calls if you walk.
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